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General FAQ's

General Questions

What are the hammocks made of?

We have two types of hammocks available each made of a different material:. Our most popular hammock, the Signature is handwoven with ultra-soft Performance Yarn™  that's versatile, durable, and deeply comfortable. Our Triple-Weave construction combi

What are the weight capacities and dimensions of the hammocks?

Capacity: Classic: 400 lbs | Family (King): 550 lbs. Dimensions: Classic: 10'L x 6'W | Family (King): 11'L x 9'W. Product Weight: Classic: 1.7 lbs | Family (King) : 2.3 lbs. Capacity: 400 lbs. Dimensions: 11'W x 9'D. Product Weight: 2.9 lbs. Availabl

What are the optimal hanging dimensions for your hammocks?

There is a range of dimensions that you can hang any of our hammocks, and all can have their hanging reach extended using our "Go Anywhere" Hammock Straps. Here are some of our recommendations:. Classic Size Signature Hammock (10ft long)- a rough est

How many people can fit in the hammocks?

Our Signature Classic Size Hammocks and Cotton Rope Hammocks can fit two people but are most optimal for one person. Two full-sized adults can fit, but if both adults weigh over 165 lbs, you may want to choose our Family Sized Hammocks, which can fit

I'm 6'+ tall, are the Classic and Family sizes big enough for me?

Yes! Our Classic Size Hammock is 10 feet long and the Family Size Hammock is 11 feet long, you will have no issues fitting in our hammocks.

How do I hang my hammock?

Each hammock comes with a “Hammocking 101” Guide to help you get it set up. If you’ve misplaced yours and have any questions, not to worry! You can check out our hammock hanging guide or product info chart for size specs!

Do hammocks come with hanging hardware, accessories or stands?

Each Yellow Leaf Hammock includes a "Hammocking 101" Guide with instructions on where and how to hang your hammock. Because there are a range of options for hanging, we do not automatically include hardware with your hammock. We sell versatile tree s

I'm having trouble hanging my hammock on my Adjustable Hammock Stand - what can I do?

We are sorry to hear that you are having issues hanging your hammock onto your Adjustable Hammock Stand. More than likely this is due to a setup issue with the gravity hooks.You will want to loop the eye of the hammock to the "U" bend in the hook. Th

I am concerned about the sturdiness of the hammock; the threads are so thin I'm concerned they won't hold me. Are the threads fragile? Should I be concerned about the threads fraying or breaking?

We have a 365-Day relaxation guarantee/warranty on all hammocks we sell, so if you ever slip up and damage your hammock, please let us know so we can resolve the issue.  We do always warn people to be careful of keys, buttons, zippers, etc., getting

How do I prevent holes or tears from happening to my hammock?

Our interwoven micro-yarns are very strong, but it is possible to snag and rip them on buckles, zippers or buttons, so a degree of care should always be exercised when getting in and out of the hammock when wearing any of the above. Please read over

My hammock is damaged what can I do?

Oh no! We’re sorry to hear that your hammock has been damaged. Please reach out to our Hammock Concierge team at [email protected] for assistance. Please include your order number and the word DAMAGE in the subject line and our concier

Why does the actual hammock color appear slightly different than the picture online?

Each hammock is hand-made and hand-woven, and the yarns are individually dyed! As such, slight variation is completely normal and bound to happen due to the individual weaving processes.

Will your hammocks fit into the back of my SUV?

Please review the hanging dimensions for each hammock here. If your SUV does not match the optimal hanging dimensions for each hammock, you may be unable to hang it in your SUV.

Does the hammock come with straps?

No, we sell all of our hammocks and hammock accessories "a la carte" because our customers choose so many different ways to hang them.  If you’re thinking of hanging your hammock from trees, columns or beams, our “Go Anywhere” Hanging Straps are a gr

How do I attach your hammocks to a tree? I want to avoid having to put stakes in the trees.

We love trees too! In this case, we recommend using our tree-friendly Adjustable Hanging Straps. They are specifically designed with flat, wide webbing that will not cut into your tree bark or cause any damage to your lovely trees. You can our Hangin

Will my hammock fit with another manufacturers hammock stand?

We have our own adjustable hammock stand here. Our hammock stand was designed to fit all of our Signature Hammocks.  It is incompatible with the Cotton Rope Hammock or the Hanging Chair Hammock. If you were to use a different hammock stand, we always

What is your warranty Policy?

All Yellow Leaf Hammock products are covered by a 1- year manufacturer's warranty. Should your Hammock or other item arrive damaged or become damaged due to manufacturing defects please notify our concierge team at [email protected]. I

How long do Custom Hammocks take to be delivered?

Once your final custom hammock designs have been submitted, please allow 6-8 weeks for delivery. Every custom hammock is handwoven to order.