I'm having trouble hanging my hammock on my Adjustable Hammock Stand - what can I do?Updated 6 months ago
We are sorry to hear that you are having issues hanging your hammock onto your Adjustable Hammock Stand. More than likely this is due to a setup issue with the gravity hooks.
You will want to loop the eye of the hammock to the "U" bend in the hook. Then insert the straight part of the hook into the desired hole so that the hook part is facing away from you. Then rest the hook on the tube of the stand to hold it in place. Then repeat on the other side.
You can see these steps in the below images:
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If you are still having issues please contact our Concierge support team at [email protected].