<span style="font-size:11pt;font-family:Arial;color:#000000;background-color:transparent;font-weight:400;font-style:normal;font-variant:normal;text-decoration:none;vertical-align:baseline;white-space:pre;white-space:pre-wrap;">To make relaxing easier, we offer free speedy shipping on all hammocks within the U.S. The free shipping promotion does not apply to the Vista stands or our Hammock Thrones.<span style="font-size:11pt;font-family:Arial;color:#000000;background-color:transparent;font-weight:400;font-style:normal;font-variant:normal;text-decoration:none;vertical-align:baseline;white-space:pre;white-space:pre-wrap;">Any hammock ordered before 4 p.m. ET should ship out within 1 business day&#xA0;from our U.S. warehouse. You will get an email notification with a tracking number when that information is available. Note: Free shipping usually takes between 3-7 business days, although we know that shipping carriers are a bit overloaded this year. Please allow for patience with the shipping carrier once your order leaves our warehouse (everyone is doing their best!).<span style="font-size:11pt;font-family:Arial;color:#000000;background-color:transparent;font-weight:400;font-style:normal;font-variant:normal;text-decoration:none;vertical-align:baseline;white-space:pre;white-space:pre-wrap;">Hammocks out of stock at our US warehouse, Chair Hammocks and international shipments being shipped from our Thailand warehouse will arrive in about 6-10 business days. <span style="font-size:11pt;font-family:Arial;color:#000000;background-color:transparent;font-weight:400;font-style:normal;font-variant:normal;text-decoration:none;vertical-align:baseline;white-space:pre;white-space:pre-wrap;">If your preferred hammock is in stock at our US warehouse, there are also two options to expedite your order: Select UPS 2-Day Air ($20) to receive your hammock within 2 business days. Select UPS Next-Day Air ($45) for delivery on the next business day. Please note that expedited shipping is not available for hammock stands.

How long do orders take to ship?

Yes! For a flat $40 shipping charge, we can ship a hammock to you anywhere in the world.

<h3 id="yes-for-a-flat-40-shipping-charge-we-can-ship-a-hammock-to-you-anywhere-in-the-world-international-orders-typically-take-5-10-days-to-arrive-please-note-that-customers-are-responsible-for-any-dutiescustoms-fees-for-international-returnsexchanges-the-shipping-costs-must-be-covered-by-the-customer-please-note-that-we-are-only-able-to-ship-hammock-stands-domestically"><span id="isPasted" style="font-size:11pt;font-family:Arial;color:#000000;background-color:transparent;font-weight:400;font-style:normal;font-variant:normal;text-decoration:none;vertical-align:baseline;white-space:pre;white-space:pre-wrap;">Yes! For a flat $40 shipping charge, we can ship a hammock to you anywhere in the world. International orders typically take 5-10 days to arrive. (Please note that customers are responsible for any duties/customs fees). For international returns/exchanges, the shipping costs must be covered by the customer. Please note that we are only able to ship hammock stands domestically.&#xA0;</h3>

Do you ship internationally?

<h3 id="for-the-most-recent-status-updates-on-your-order-please-reach-out-to-our-hammock-concierge-team-at-conciergeyellowleafhammockscom"><span id="isPasted" style="font-size:11pt;font-family:Arial;color:#000000;background-color:transparent;font-weight:400;font-style:normal;font-variant:normal;text-decoration:none;vertical-align:baseline;white-space:pre;white-space:pre-wrap;">For the most recent status updates on your order please reach out to our Hammock Concierge team at concierge@yellowleafhammocks.com.</h3>

Where is my order?

Need Assistance? Have Questions? Our team will get back to you as quickly as possible during our regular business hours (Monday to Friday, 9 am - 5 pm PST).

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Yellow Leaf Hammock Concierge

Information about shipping, delivery and ordering from us.

Shipping

What are the hammocks made of?

What are the weight capacities and dimensions of the hammocks?

What are the optimal hanging dimensions for your hammocks?

How many people can fit in the hammocks?

I'm 6'+ tall, are the Classic and Family sizes big enough for me?

How do I hang my hammock?

Do hammocks come with hanging hardware, accessories or stands?

I'm having trouble hanging my hammock on my Adjustable Hammock Stand - what can I do?

I am concerned about the sturdiness of the hammock; the threads are so thin I'm concerned they won't hold me.  Are the threads fragile?   Should I be concerned about the threads fraying or breaking?

How do I prevent holes or tears from happening to my hammock?

My hammock is damaged what can I do?

Why does the actual hammock color appear slightly different than the picture online?

Will your hammocks fit into the back of my SUV?

Does the hammock come with straps?

How do I attach your hammocks to a tree?  I want to avoid having to put stakes in the trees.

Will my hammock fit with another manufacturers hammock stand?

What is your warranty Policy?

How long do Custom Hammocks take to be delivered?

General FAQ's

Promotions and Special Sales Events

YLH Easy Exchanges & Returns

How can I initiate an exchange?

Can I return or exchange my custom designed hammock?

What is your warranty policy?

Relaxation Guarantee

There was an issue with my Hammock Throne and I would like to return it, how do I do this?

Returns & Exchanges

Should I keep my hammock indoors or outdoors?

Are the hammocks long-lasting?  Will the yarn stretch or lose its shape after extended use?

How do I clean/ wash my hammock?

Hammock Care

How long does the Hammock Throne™ take to ship?

How will I receive my Hammock Throne™?

How is the Hammock Throne™ assembled?

Do you ship the Hammock Throne™ internationally?

There is an issue with my Hammock Throne™; what can I do?

How much does the Hammock Throne™ weigh?

There was an issue with my Hammock Throne™ and I would like to return it, how do I do this?