EVERYDAY FREE SHIPPING - (Hammocks Only) To make it easier for you to relax this year, we are offering free speedy shipping on all hammocks within the U.S.Any hammock ordered before 4 p.m. ET should ship out that same day from our U.S. warehouse. You will get an email notification with a tracking number when that information is available.Note: Free shipping usually takes between 3-7 busines days, although we know that shipping carriers are a bit overloaded this year. Please allow for patience with the shipping carrier once your order leaves our warehouse (everyone is doing their best!).Chair Hammocks and international shipments being shipped from our Thailand warehouse will arrive in about 6-10 business days.*Please note the Free Shipping Promotion only applies to hammocks and does not apply to the Vista&#x2122; portable stand, Hammock Stand, or the Hammock Throne&#x2122;. EXPRESS SHIPPING You can also expedite your hammock order via UPS 2-Day Air ($45) to receive your hammock within 2 business days or Next-Day UPS Air ($75) for delivery on the next business day. Please note that due to the global pandemic, shipping carriers are not offering their usual guarantees on any expedited shipping.&#xA0;Expedited shipping is not available for hammock stands. Orders placed before 4 pm ET (M-F) will be shipped out the same day. Free U.S. Shipping will take between 2-5 days, unless otherwise specified in the product details.&#xA0;INTERNATIONAL SHIPPINGLive outside the US? International Shipping for hammocks costs a flat $40.&#xA0;International orders typically take 5-10 business days to arrive. (Please note that customers are responsible for any applicable duties/customs fees). We can only ship adjustable hammock stands within the U.S. at this time.For International Hammock Throne freight shipments, the customer is responsible for any applicable tax or duty fees.

How long do orders take to ship?

Yes! For a flat $40 shipping charge, we can ship a hammock to you anywhere in the world.

<h3 id="yes-for-a-flat-40-shipping-charge-we-can-ship-a-hammock-to-you-anywhere-in-the-world"><span id="isPasted" style="font-size:11pt;font-family:Arial;color:#000000;background-color:transparent;font-weight:400;font-style:normal;font-variant:normal;text-decoration:none;vertical-align:baseline;white-space:pre;white-space:pre-wrap;">Yes! For a flat $40 shipping charge, we can ship a hammock to you anywhere in the world.&#xA0;</h3><h3 id="international-orders-typically-take-5-10-days-to-arrive-please-note-that-customers-are-responsible-for-any-dutiescustoms-fees-for-international-returnsexchanges-the-shipping-costs-must-be-covered-by-the-customer"><span style="font-size:11pt;font-family:Arial;color:#000000;background-color:transparent;font-weight:400;font-style:normal;font-variant:normal;text-decoration:none;vertical-align:baseline;white-space:pre;white-space:pre-wrap;">International orders typically take 5-10 days to arrive. (Please note that customers are responsible for any duties/customs fees). For international returns/exchanges, the shipping costs must be covered by the customer.&#xA0;</h3><h3 id="please-note-that-we-can-only-ship-the-vista-and-hammock-stand-domestically"><span style="font-size:11pt;font-family:Arial;color:#000000;background-color:transparent;font-weight:400;font-style:normal;font-variant:normal;text-decoration:none;vertical-align:baseline;white-space:pre;white-space:pre-wrap;">Please note that we can only ship the Vista and hammock stand domestically.&#xA0;</h3>

Do you ship internationally?

<h3 id="for-the-most-recent-status-updates-on-your-order-please-reach-out-to-our-hammock-concierge-team-at-conciergeyellowleafhammockscom"><span id="isPasted" style="font-size:11pt;font-family:Arial;color:#000000;background-color:transparent;font-weight:400;font-style:normal;font-variant:normal;text-decoration:none;vertical-align:baseline;white-space:pre;white-space:pre-wrap;">For the most recent status updates on your order, please reach out to our Hammock Concierge team at <a href="mailto:concierge@yellowleafhammocks.com">concierge@yellowleafhammocks.com</a>.</h3>You can also track your shipment using the <a href="https://www.yellowleafhammocks.com/pages/tracking">Order Tracking Page here.</a>Please note that Hammock Throne shipments are sent using freight delivery, which does not get regular updates as with standard carriers.

Where is my order?

Need Assistance? Have Questions? Our team will get back to you as quickly as possible during our regular business hours (Monday to Friday, 9 am - 5 pm PST).

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Yellow Leaf Hammock Concierge

Information about shipping, delivery and ordering from us.

Shipping

What are the hammocks made of?

What are the weight capacities and dimensions of the hammocks?

What are the optimal hanging dimensions for your hammocks?

How many people can fit in the hammocks?

I'm 6'+ tall, are the Classic and Family sizes big enough for me?

How do I hang my hammock?

Do hammocks come with hanging hardware, accessories or stands?

I'm having trouble hanging my hammock on my Adjustable Hammock Stand - what can I do?

I am concerned about the sturdiness of the hammock; the threads are so thin I'm concerned they won't hold me.  Are the threads fragile?   Should I be concerned about the threads fraying or breaking?

How do I prevent holes or tears from happening to my hammock?

My hammock is damaged what can I do?

Why does the actual hammock color appear slightly different than the picture online?

Will your hammocks fit into the back of my SUV?

Does the hammock come with straps?

How do I attach your hammocks to a tree?  I want to avoid having to put stakes in the trees.

Will my hammock fit with another manufacturers hammock stand?

What is your warranty Policy?

How long do Custom hammocks take to be delivered?

General FAQ's

Promotions and Special Sales Events

YLH Easy Exchanges & Returns

How can I initiate an exchange?

Can I return or exchange my custom designed hammock?

What is your warranty policy?

Relaxation Guarantee

There was an issue with my Hammock Throne and I would like to return it, how do I do this?

Returns & Exchanges

Should I keep my hammock indoors or outdoors?

Are the hammocks long-lasting?  Will the yarn stretch or lose its shape after extended use?

How do I clean/ wash my hammock?

Hammock Care

How long does the Hammock Throne™ take to ship?

How will I receive my Hammock Throne™?

How is the Hammock Throne™ assembled?

Do you ship the Hammock Throne™ internationally?

There is an issue with my Hammock Throne™; what can I do?

How much does the Hammock Throne™ weigh?

There was an issue with my Hammock Throne™ and I would like to return it, how do I do this?