Returns & Exchanges

Information about our Returns and Exchanges Policy

Promotions and Special Sales Events

Information about promotions and special sales events.

YLH Easy Exchanges & Returns

If you aren’t happy, neither are we. We want you to try our hammocks out absolutely risk-free!. Our 30-day stress-free return + exchange policy dates from the day you receive your order. That should give you time to find your perfect hang spot, test

How can I initiate an exchange?

No problem! Please contact our support team directly at [email protected] or visit our Easy Exchanges Page to get your exchange started.

Can I return or exchange my custom designed hammock?

Please note that custom hammock orders are final. If you have a question about a custom hammock, please contact our Hammock Concierge at [email protected] and we will gladly discuss the details of your request!

What is your warranty policy?

All Yellow Leaf Hammock products are covered by a 1- year manufacturer's warranty. Should your Hammock or other item arrive damaged or become damaged due to manufacturing defects please notify our concierge team at [email protected]. I

Relaxation Guarantee

Quality + Craftsmanship are our highest priority. Always have been, always will be.Our policies are built to reflect the very nature of our products—supportive + stress-free! We value your business and your trust. In every case, we want to ensure tha

There was an issue with my Hammock Throne and I would like to return it, how do I do this?

We are sorry to hear that you are 100% satisfied with your Hammock Throne or delivery. If you have questions, concerns or additional requests please get in touch with our Concierge support team at [email protected]. Our Concierge team