Returns & Exchanges

Information about our Returns and Exchanges Policy

Promotions and Special Sales Events

Information about promotions and special sales events.

YLH Easy Exchanges & Returns

If you aren’t happy, neither are we. Our 30-day stress-free returns and exchange policy dates from the day you receive your order. That should give you time to find your perfect hang spot, test out your hammock and get help from our Hammock Concierge

How can I initiate an exchange?

No problem! Visit our Easy Exchanges Page to get your exchange started.

Can I return or exchange my custom designed hammock?

Please note that custom hammock orders are final. If you have a question about a custom hammock, please contact our Hammock Concierge and we will gladly discuss the details of your request!

What is your warranty policy?

All Yellow Leaf Hammock products are covered by a 1- year manufacturer's warranty. Should your Hammock or other item arrive damaged or become damaged due to manufacturing defects please notify our concierge team at [email protected]. I

Relaxation Guarantee

Quality + Craftsmanship are our highest priority. Always have been, always will be.Our policies are built to reflect the very nature of our products—supportive + stress-free! We value your business and your trust. In every case, we want to ensure tha

There was an issue with my Hammock Throne and I would like to return it, how do I do this?

We are sorry to hear that you are 100% satisfied with your Hammock Throne or delivery. If you have questions, concerns or additional requests please get in touch with our Concierge support team at [email protected]. Our Concierge team